Back to Home
Trust & Transparency

Privacy Policy

Last comprehensive review: April 22, 2026

Commitment to Our Guests

At Al Qaysar Restaurant, we don't just value your appetite; we value your digital footprint.

This policy outlines our rigorous standards for data handling. We operate under the principle of Data Minimization: we only ask for what we absolutely need to get our authentic Mediterranean flavors from our kitchen to your table. By using our website, you consent to the practices described in this comprehensive document.

Information We Collect

What we know and why we know it

Personal Identity

Legal name, phone number, and encrypted email for account verification and order communication.

Logistical Data

Precise delivery coordinates, unit numbers, and gate codes to ensure our riders reach you efficiently.

Transaction Details

Detailed logs of your favorite dishes, timestamps of orders, and specialized dietary preferences.

Technical Metadata

IP addresses, browser finger-printing, and mobile OS versions used to optimize our web experience.

Third-Party Ecosystem

To provide a world-class dining experience, we collaborate with selected service providers. We never "sell" your data to brokers; we only share what is necessary for operations:

01

Payment Gateways

Encrypted transmission to secure processors like Maya, GCash, or Stripe.

02

Logistics Partners

Third-party delivery fleets receive your name and address for the duration of the trip only.

03

Analytics Pros

Aggregated, non-identifiable data used by Google Analytics to help us understand menu popularity.

Data Retention

How long do we keep your info? Only as long as you are an active member of the Al Qaysar family. We purge inactive account data every 24 months of total inactivity, unless required for tax or legal audit purposes in accordance with Philippine law.

Secure Cloud Storage

"We believe in the 'Right to be Forgotten.' At any moment, you may request a total purge of your digital profile through our support channel."

Cookies & Intelligence

Our "Smart Cookies" are designed to make your next order faster than your first. They remember your preferred spice levels, your last delivery pin, and keep you logged in.

256-bit SSL Encrypted Connection

Privacy Concierge

Flagship Office

1431 A 1004, A. Mabini St, Ermita, Manila, 1000

Privacy Hot-Line

0917 658 7868

Legal Inquiries

info@alqaysar.vip

Request Data Export

Want to see every byte of data we have on you? Click to request a full CSV export.